Privacy Policy

This document defines the principles and rules for processing user information on the online informational platform

KrediHub. Please carefully read this policy before using our website.

1. General Provisions

KrediHub respects users' rights to privacy and protection of personal information.

1.1. This Privacy Policy describes what information we collect, how we use it, and what measures we take to protect it on the informational platform KrediHub (hereinafter - "Platform", "Site"), available at https://kredihub.com.

1.2. By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with any point, please stop using the Platform.

1.3. This Privacy Policy is an integral part of the Terms of Use of the KrediHub Platform.

2. Information We Collect

2.1. Information you provide: Currently, the Platform does not require user registration and does not collect personal data such as name, address, phone number, or email. If you voluntarily send us a request by email, we may store your contact details to respond and improve our services.

2.1.1 Current data processing status: At present, the Platform does not collect, use, or transfer any personal user data. All relevant provisions regarding data processing, protection, and privacy are detailed in this policy, allowing us to promptly respond to possible future changes. We commit to adhering to these provisions and ensuring transparency if new features or services involving personal data processing are introduced.

2.2. Automatically collected information: We may collect certain anonymous information about your device, including:

  • IP address or anonymous identifier
  • Browser type and operating system
  • Date and time of visit
  • Pages you view
  • Time spent on the Site
  • Links you follow

Important to know: We do not use this information to identify specific individuals. It is used solely for analysis and improving the Platform's operation.

2.3. Cookies: Our Site may use cookies - small text files stored on your device that help the Platform remember your settings and analyze traffic. You can configure your browser to reject all or some cookies or notify you when they are sent.

3. Purpose of Using Information

3.1. The information we collect is used for the following purposes:

  • Ensuring the functionality of the Platform and its improvement
  • Analyzing Site usage to optimize user experience
  • Detecting and preventing technical issues
  • Understanding which informational materials are most useful to users
  • Responding to user inquiries

3.2. KrediHub does not sell, exchange, or transfer collected information to third parties for marketing or advertising purposes.

4. Information Protection

Data Security: We implement appropriate technical and organizational measures to protect information from unauthorized access, loss, or damage.

4.1. KrediHub adheres to industry security standards to protect collected information from unauthorized access, disclosure, alteration, or destruction.

4.2. Our Site uses HTTPS protocol to encrypt data transmitted between your device and our servers.

4.3. Access to information collected on the Platform is limited and granted only to authorized persons who are obliged to maintain confidentiality.

4.4. We regularly review and improve our security procedures to comply with new technological standards and legal requirements.

5. Disclosure to Third Parties

5.1. KrediHub does not disclose personal user information to third parties without explicit consent, except in the following cases:

  • When necessary to provide requested user functions or services
  • To comply with legal requirements or respond to lawful requests from government authorities
  • To protect the rights, property, or safety of the Platform, its users, or the public
  • In case of reorganization, merger, or sale of the Platform

5.2. KrediHub may use third-party analytics services such as Google Analytics to collect anonymous information about Site usage. These services may use cookies and other technologies to collect and analyze information about your use of the Platform.

5.3. Our Site may contain links to other websites that we do not control. KrediHub is not responsible for the privacy practices or content of such third-party websites. We recommend reviewing the privacy policy of any website you visit.

6. Compliance with Data Protection Laws

6.1. KrediHub complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

6.2. Legal bases for data processing: We process information based on the following legal grounds:

  • Your consent given when using the Platform
  • Our legitimate interest in maintaining and improving the Platform
  • Performance of contractual obligations to you
  • Compliance with legal obligations

6.3. User rights: According to data protection laws, you have the following rights regarding your personal data:

  • Right to access your data
  • Right to rectify inaccurate information
  • Right to delete your data ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

6.4. To exercise these rights or for more information, please contact us at the email address provided at the end of this document.

Note: Since KrediHub currently does not collect personally identifiable data, some of these rights may be limited.

7. Protection of Children's Data

7.1. The KrediHub Platform is not intended for children under 18 years old, and we consciously do not collect personal data from individuals younger than this age.

7.2. If you are a parent or guardian and believe your child has provided us with information, please contact us, and we will take necessary measures to delete such information.

8. Data Retention Period

8.1. KrediHub retains collected information only for the period necessary to achieve the purposes stated in this Privacy Policy or as required by law.

8.2. Anonymous data used for analytics and improving Platform functionality may be stored for a longer period in aggregated form that does not allow identification of specific users.

9. Changes to the Privacy Policy

9.1. KrediHub reserves the right to change this Privacy Policy at any time without prior notice.

9.2. The current version of the Privacy Policy is always available on our Platform. We recommend periodically reviewing this page for possible changes.

9.3. Continued use of the Platform after publication of changes means acceptance of the updated Privacy Policy by the user.

Contact Information

If you have questions or concerns regarding this Privacy Policy or the processing of your data, please contact us:

assistall@kredihub.com

Last updated: May 1, 2025

KrediHub is solely an informational online platform that aggregates data about microfinance organizations (MFOs) and companies operating in various sectors in Ukraine and worldwide. We are not a financial institution, do not issue loans, and do not provide any financial or other services directly. All information is provided to better understand and familiarize yourself with the operations of MFOs and various service providers. Before making any financial, legal, or other decisions, we recommend reviewing our Terms of Use and Privacy Policy and contacting the chosen company directly.